Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service staff is qualified to very quickly care for all of our hosting plans clients’ queries and assistance demands. Through our ticket system, you’ll be able to supply your request and a support crew representative will return to you in less than max 60 minutes. In reality, practice has proved that the standard answer time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any issue you might have involving Tupponce Hosting’s offerings. Now we have professionals working regularly to supply assistance when required. You’re able to use the ticketing system or send us an email whenever you want, or you can pick–up the phone or use the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel delivers an in depth knowledge base that is built into all parts. In each section, you will find a Help press button that will load for you a selection of step–by–step courses on how to utilize a specific option or complete a selected action. In addition, we have created guide movies for you to get a better idea of the Control Panel’s interface.