Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section built into Tupponce Hosting’s Web Hosting Control Panel. It offers an in–depth repository with commonly asked questions and detailed help articles compiled by our skillful help desk support staff.

  • Top quality support service

  • Instructional Video Clips

  • If you’d like to watch how a task is carried out or how an issue is rectified, rather than just reading about it, examine our selection of instructional video tutorials. They address various topics and will help you quickly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client care service with a 60–minute support ticket response guarantee. A group of skillful customer service technicians will be online for you to respond to all the queries that you might have. During off–peak times, an answer will be supplied within just twenty minutes.