1 hour ticket response
We are devoted to providing a fast and adequate response to every client support ticket submitted by a customer. Our competent support engineers will review your inquiry and will think of the most efficient solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average tech support ticket response time has proved to be twenty minutes.
A Premium Customer Support Service
Our support engineers possess enormous experience in the hosting plans realm and are practiced enough to offer a quick answer to your problem. If, however, the issue at hand is not within the competency of a client support engineer, the technical support ticket will be sent to a developer or sysadmin for further investigation.
An Easy–to–Navigate Help Section
To help you find a quick suggestion on how to use a given feature, we have incorporated a really user–friendly Help Center section in the Web Hosting Control Panel. You can browse through a vast collection of web hosting account management articles and website management articles, take a gaze at the F.A.Q. section or watch our educational video tutorials.