Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Response Warranty

  • Our tech help and support crew is working 24/7/365 to respond to all of your current help tickets. Every ticket you submit to us is going to be resolved within maximum one hour. If your situation demands the aid of an administrator, we’ll forward the ticket to the technician on shift and will inform you that the case is being resolved.

  • Top quality support service
  • Expert Customer Help Service

  • We will be online for you around the clock to provide you with information and customer support and also to assist you with any trouble that you could encounter while you are monitoring your virtual server. We are able to assist you with all pre–installed software, like your Operating System, server admin panel (with regards to the VPS type) and the Web Hosting Control Panel produced 100% by us.

  • Intuitive help center
  • An Informative Help Section

  • In the Web Hosting Control Panel that is provided free of charge along with your virtual server, you will discover an educative Help section, that includes all you should be aware of when working with your sites and apps. We have integrated a wide range of how to articles and reviews and video courses that demonstrate the fundamental site managing tasks in an easy–to–understand form.