Q: What does the website migration service involve? Will my site be safe?
A: The web site migration service that we are offering is free of charge (to a certain extent). We will migrate your website(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can result in lost information and undesired network downtime. Because of this, we will perform all that for you for free!We’ve got highly experienced administrators whose only task is to make certain that your web site functions exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–made websites, as well as websites that are based upon popular applications such as Joomla™ and WordPress.
Q: Just how long will it take for my website to be transferred over to your platform?
A: We strive to perform all website migrations ASAP. Nevertheless, we do not have a set time frame for web site migrations. There are certain elements that you need to take into account – the very size of your site and the workload of our website migration team, etc. We constantly strive to implement each migration in less than 48 hours. With smaller–sized websites, our staff usually manages to finish in under 24 hours.
Q: Do you need something from me before you start transferring my site?
A: Yes. We will need the name of the website that you would like us to migrate. We will also need a way to log into your current web hosting account so that we can get the content pertaining to your website.
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: Will my site be unavailable during the migration?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the migration is over, we will ensure that everything is functioning properly and that the integrity of your web content is not compromised prior to informing you that the transfer is done. After that, we will explain to you how to transfer the domain over to your web hosting account with us and how to change the DNS records.
Q: Will my old hosting provider know that I’m leaving them?
A: Nope. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the web site transfer either.
Q: Does it make any difference what platform my present hosting provider is using?
A: Yep. We support all conventional Linux–driven web hosting platforms. We do not support Windows–based web hosting platforms, as we do not offer Windows web hosting services ourselves.Furthermore, we don’t support proprietary website creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.